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1. Acceptance of Knives/Cutlery: Customers must notify Zia Knives via email or phone within 24 hours if they do not receive their package as scheduled.
2. Condition of Knives Purchased: Zia Knives strives to describe the features and condition of the knives as accurately as possible. However, we are not responsible for slight variations in measurements or color. Any adjustments for an unintentional error in description, pricing, or availability are at the seller's discretion.
3. Disclaimer: By placing an order, the buyer represents that they are of legal age and that the products ordered will be used lawfully. Zia Knives will assume no responsibility for any harm or injury resulting from the sale, trade, use, or handling of any knife purchased. It is the buyer's responsibility to obey all applicable local, state, and federal laws regarding the possession and use of any knife/cutlery product purchased. Zia Knives is unable to provide refunds if the package is seized by law enforcement agencies. Buyers be advised to consult your local and state laws prior to ordering if in doubt.
Returns will not be accepted unless authorized by a Zia Knives representative. To initiate a return, please contact Zia Knives via phone or e-mail. We stand behind our products 100%. Don't hesitate to contact us if you have questions or need further information. Thank you!